The Revel Collective Plc (“was Revolution Bars Group”) respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you use our app or visit our website (regardless of where you visit it from). This policy will tell you about your privacy rights and how the law protects you.
This privacy notice aims to give you information on how The Revel Collective Plc collects and processes your personal data through your use of our RdC App and this website. The RdC App and this website are not intended for children, and we do not knowingly collect data relating to persons under the age of 16. It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
The Revel Collective Plc is the controller and responsible for your personal data (collectively referred to as The Revel Collective Plc, the “Company”, “we”, “us” or “our” in this privacy notice).
If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details set out below.
Our full details are:
The Revel Collective Plc
21 Old St,
Ashton-Under-Lyne,
Tameside,
OL6 6LA
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
We may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective 21st May 2025.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
The app and this website may include links to third-party websites, plug-ins and applications or store cookie files on your computer in order to deliver its service(s). Clicking on those links or enabling those connections may allow third parties to collect, store or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our app or website, we encourage you to read the privacy notice of every website you visit.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you, which we have grouped together as follows:
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
We use different methods to collect data from and about you including through:
You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
Automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.
Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below.
Technical Data from the following parties:
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
We have set out below a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out below.
Type of data;
We will use this information to respond to your enquiry.
Lawful basis for processing including basis of legitimate interest;
This includes:
We will use this information to fulfil your order, ensure the most suitable products are sent to you and to confirm your age for legal reasons.
Lawful basis for processing including basis of legitimate interest;
This includes:
Lawful basis for processing including basis of legitimate interest;
Type of data;
Lawful basis for processing including basis of legitimate interest;
This includes troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
Type of data;
Lawful basis for processing including basis of legitimate interest;
Type of data;
Lawful basis for processing including basis of legitimate interest;
Type of data;
Lawful basis for processing including basis of legitimate interest;
Type of data;
Lawful basis for processing including basis of legitimate interest;
Type of data;
Lawful basis for processing including basis of legitimate interest;
Type of data;
Lawful basis for processing including basis of legitimate interest;
Licensed premises have a responsibility to uphold four objectives from the Licensing Act 2003:
· Public Safety
· Prevention of Public Nuisance
· Prevention of Crime and Disorder
· Protection of Children from Harm
In order to uphold these objectives, in particular; the prevention of crime and disorder and the protection of children from harm we use the IDScan system in some of our venues.
The Revel Collective Plc is registered with the Information Commissioner’s office for use of this system and we take data protection and privacy considerations seriously.
Considerable attention is paid to seeking to ensure that data captured is held securely. IDScan retains a copy of customer identity documents. Scanning is entirely voluntary, however the management reserve the right to refuse entry if ID is not volunteered. Access to stored data is restricted to management level. Data viewed by door supervisors extends merely to the photograph and DOB.
Occasionally we may share this data with Police, if requested following an incident in the venue, to assist in crime and disorder investigation or prosecution. An individual’s data may also be shared with Scannet, in conjunction with Pubwatch, if that individual is placed on a Barred List. Our systems are set to automatically purge data that is over 3 years old which is in line with the statute of limitations for civil claims. Copies of ID documents will be retained for a maximum of 3 years with the exception of any individual who is on the Barred List, where their details will be retained for as long as they remain on that list.
Should you require that we purge you’re information, and given that the information need not reasonably be kept for any of the purposes above, please email dpo@revolutionbarsgroup.com
In the interests of Public Safety, and the prevention of Crime and Disorder The Revel Collective Plc uses CCTV in all of its venues. We may, in some of our premises use body cameras for the same purpose and the use one or both may be a condition on the premises licence. Where we use CCTV, this will be clearly signposted at the entrance to the premises.
Video footage will be retained for a minimum of 31 days and will only be accessed by the following personnel;
Video copies of specific incidents may be retained and made available to local law enforcement officers and/or legal representatives where the footage is part of an accident investigation, official investigation or legal case. Enquiries regarding CCTV footage should be sent to dpo@revolutionbarsgroup.com
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and communications. We have established the following personal data control mechanisms:
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us, purchased goods or services from us or expressed an interest in our products and, in each case, you have opted in to receive that marketing.
We will get your express opt-in consent before we share your personal data with any company outside The Revel Collective Plc group of companies for marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by contacting us https://www.revoluciondecuba.com/contact/
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase or experience or other transactions.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site about aspects of your visit. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
We use technologies, such as cookies and pixels, to customise content and advertising, to provide social media features and to analyse traffic to the site. We also share information about your use of our site with our trusted social media, advertising and analytics partners.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We may have to share your personal data with the parties set out below for the purposes set out in the table in section 4 above.
Internal Third Parties as set out in the glossary.
External Third Parties as set out in the glossary.
Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Wherever possible we do not transfer your personal data outside the European Economic Area (EEA).
Some of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal data may sometimes involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries.
Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US. For further details, see European Commission: EU-US Privacy Shield.
Please contact us if you would like further information on the specific mechanism used by us when transferring your personal data out of the EEA.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us. In some circumstances you can ask us to delete your data: see Request erasure below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links below to find out more about these rights:
If you wish to exercise any of the rights set out above, please contact us https://www.revoluciondecuba.com/contact/
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
Internal Third Parties
Other companies in The Revel Collective Plc acting as joint controllers AND/OR processors and who are based in the UK and provide [IT AND/OR system administration services].
External Third Parties
Digital service providers acting as processors, operating in the EU, who provide a number of services, including but restricted to data feeds, hosting, SSL, data analysis, CRM, video streaming, social media and sharing services.
Professional advisers acting as processors AND/OR joint controllers including lawyers, bankers, auditors and insurers based in the UK who provide consultancy, banking, legal, insurance and accounting services.
HM Revenue & Customs, regulators and other authorities acting as processors based in the United Kingdom who require reporting of processing activities in certain circumstances.
Marketing services providers acting as processors including mailing and survey companies operating in and outside of the EU who provide distribution, reporting and analysis of emails and surveys.
You have the right to:
This Policy was last updated on 15/05/2025